Frequently asked questions
How do I measure my windows?
Please see our Measurement Guides.
How do I track the progress of my order?
When you place your order, you will receive a confirmation email with your order number.
You can track the progress of your order by entering your order number and delivery postcode in the order tracker.
You will be notified by email when your order has been dispatched.
What is your surefit service?
We understand that despite the best intentions, mistakes sometimes happen. That's why we created Surefit which is mis-measurement protection. If you measure wrong we will replace your blinds for free. For more information, please see our specific Surefit page for more information.
Do you provide an installation service?
Unfortunately we do not provide an installation service. Our items do come with installation instructions and are easy to install. If you do have any problems with the installation of your items, please contact us.
See all FAQs
Call us
Covid-19 - Following Government advice - we're online only, safe & open as usual
Monday to Thursday 8.30am - 9.30pm
Friday 8:30am - 6pm
Saturday 10am - 4pm
Sunday 10am - 9.30pm
Bank Holiday - Closed
If you have a question about an existing order or need some advice, please call our friendly customer service team on 01924 481729.
Email us
You can make an enquiry to our dedicated customer service team. We will aim to get back to you as soon as possible.
Make an enquiry
Write to us
Blinds Direct, Unit 2, Jubilee Way, Grange Moor, Wakefield, West Yorkshire, WF4 4TD
